Free Digital Skills Help For Patients

Posted by: jreeveseastwood - Posted on:

MacBook Pro on table beside white iMac and Magic Mouse

Sometimes navigating all the technology now surrounding us can be a bit overwhelming. Whether this is basic computer skills or understanding which social broadband tariffs are available to us.

To help with this we have sourced a range of free services available to patients that can provide training for a variety of computer and web-based issues. Please check out some of options below to see if any of these services could help you.

Warwickshire North Place are working with Connect and Learn to refer patients to enable digital inclusion across North Warwickshire.

If you feel that you could benefit from a digital upskilling service, please take a look at the posters below.

Ability Net provide a wide range of tools and support for digital inclusion. ‘My Computer My Way’ allows for patients to adapt their devices to suit their individual needs and can support a range of disabilities i.e. Dyslexia, Vision Impairment, Hearing Impairment.

Please click on the link below to explore how they can help you.


Each social tariff is different but generally they should be:

  • Cheaper than standard tariffs (usually £15 to £20 per month)
  • Low entry costs and no price rises in the contract period
  • No penalty if you move to a social tariff from your existing provider
  • Sufficient speeds for everyday internet use
  • Most are 30-40 Mbps.
  • Most providers don’t charge exit fees if you cancel early
  • Some providers offer rolling monthly contracts
  • Some providers offer two social tariffs (one with faster speeds)
  • Social tariffs are mainly for home broadband. There is currently one for mobile data.
  • Generally 10-15 Mbps is enough for small households for everyday basic internet use. Around 30-40 Mbps is enough for average household internet use. Around 50-67 Mbps works best for households (three to five people) using multiple smart devices at the same time for downloading, video calling and streaming.


Must be in receipt of one of the following benefits:       

  • Universal Credit – Very likely eligible
  • Pension Credit – Likely to be eligible
  • Other state benefits (such as Attendance Allowance) or Legacy benefits (such as Employment and Support Allowances) May be eligible

Not all providers offer Social Tariffs, Ofcom have provided a list of companies who offer the tariff along with the package name.

Links for support